As there is currently no estimated timeframe for how long the strike will continue, we will be proceeding with our strike care lottery for next week (November 18th to 21st). We will begin taking requests via email (firstname.lastname@example.org) at 7:00am tomorrow (Wednesday, November 13th). As in previous weeks, please use the subject line “Strike Care Request” and include your children’s names, grades, and days of care required. The deadline to submit your request for strike care is Thursday, November 14th at 7:00am. KOSC will send a reply to all strike care request emails to confirm that we have received your request.
We will perform the lottery selection process on Thursday afternoon once all care requests have been processed and double-checked. As before, the selection will be done by family rather than by individual child, and the draw will be supervised by more than one person to ensure transparency and fairness. The results of the lottery will be communicated to families by 5:00pm that day so that parents have time to make other care arrangements before the weekend if necessary.
Please note that Friday, November 22nd is a Pro-D Day, and KOSC will be honouring the registrations for that day as they preceded the strike announcement. All normal Pro-D Day registration policies will apply. If you are not signed up for the Pro-D Day and will need care on Friday, you will need to request to be added to the waitlist for that day. Conversely, if you are signed up for the Pro-D Day but will not need care, you must cancel via email no later than this Friday (November 15th).
Fees for strike care are $40/day. This reflects the additional operating costs of running a full-day program. Cancellations will not be allowed once a family has been selected via lottery, so please make sure that your requested days reflect your actual care needs for the week. If you are needing to make changes to your requested days of care, please let us know before the lottery request period ends. Please note that spaces in strike care are not transferable, and they cannot be traded or swapped.
Many parents have been asking about refunds for days of school closure. For the four days of strike that occurred in October (the 28th to the 31st), I had calculated a refund for all families by calculating your daily rate (your regular monthly Before and/or After School Care fees divided by the number of days in October that your child would ordinarily be in attendance). I multiplied this daily rate by the number of days that your child would have ordinarily had care during the four days of the strike. This refund was applied as a credit to your account, reducing any fees for strike care for those four days. You can find this information on your latest emailed statement, as seen in the example below:
We will calculate November refunds in a similar manner when school reopens so that families are refunded a portion of their November fees based on the number of days that the school is closed. In the event that the strike continues for the entire month of November, families will receive a full refund for Before and After School Care fees for the month.
As Program Manager, I want to take a moment to thank all of you for your patience and understanding during this challenging time, especially those of you who have had kind words and encouragement for KOSC staff during these long and uncertain days. I know that we are all under a lot of stress right now — parents, children, and KOSC staff alike. We continue to hope that schools will reopen soon and everything can get back to normal. Until then, we will keep doing our best to give your children a caring, safe, and fun place to spend their days.